Welcome to USEC University.,
Welcome to USEC University.,
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    • Deregulation 101 >
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  • Home
  • About
  • Courses
    • Introduction
    • Deregulation 101 >
      • History
      • Restructuring
      • By State
    • Commodity >
      • Electricity
      • Natural Gas
    • Energy Products >
      • Fixed All In
      • Energy Only
      • Index
      • Block & Index
      • On/Off Peak
    • Price Factors >
      • Demand
      • Load Factor
    • Process Training
    • Sales Training >
      • IFP / PCS
      • Approach
      • Objections
      • Questions
      • Daily Hustle
      • Sales Training Video
      • Sales Training Audio
  • Training Videos
  • Broker Links
  • Manager Links
  • Careers
    • FAQs
  • Contact

Introduction to USEC

Who We Are

Our Mission Statement:
To provide options, value, and control to all customers no matter big or small, with the best combination of price and term in the industry.

What We Do:
US Energy Consultants is a nationwide, professional energy consulting firm with a fresh perspective on commercial energy management based in Houston, TX. As energy advocates, we specialize in finding the best, custom energy pricing for our customers. Because we have numerous Supplier relationships with national coverage, we can save customers time by Bringing multiple Suppliers together to compete for their business.

Principles to Live by

​Integrity:
​
“The quality of being honest and having strong moral principles; moral uprightness”
  • Character, “What you do when no one is looking”
  • If it feels wrong more then likely it is
  • Truth will find the way
 
Entrepreneurial Spirit:
“In political economics, entrepreneurship is the quality of being an entrepreneur, i.e. one who "undertakes an enterprise". The term puts emphasis on the risk and effort of individuals who own and manage a business, and on the innovations that result from their pursuit of economic success.”
  • Treat this opportunity as you would your own baby
  • Leave your fingerprint on the company
 
Reputation:
“The beliefs or opinions that are generally held about someone or something”
  • Reputation is everything in this business guard it zealously

Career Opportunities

  • To Break ROOKIE - 1,000,000 Annual kWh in a calendar Month
  • 500,000 Annual kWh in a calendar month, will earn you additional 5% split increase, this will bring you to 45/55 gross margin split.
  • 1,500,000 Annual kWh accumulative from EBA effective date, will earn you additional 5% split increase, this will bring you to 50/50 gross margin split.

Join the Club

  • CEO Club
          Qualification:  20,000,000 annual kWh closed in a calendar year
          Reward:            Recognition at the annual USEC Christmas Party
                                     Accompany the CEO to an all-inclusive annual Hunting Trip


  • President Club
          Qualification:  15,000,000 annual kWh closed in a calendar year
          Reward:            Recognition at the annual USEC Christmas Party with an Award


  • VP Club
          Qualification:  10,000,000 annual kWh closed in a calendar year
          Reward:            Recognition at the annual USEC Christmas Party with an Award

10 Cardinal Rules

#1
Protect your mind
#2
Check your ego at the door
#3
Work hard, study hard, be teachable
#4
Ask for help…ALL THE TIME!!!!
#5
Don’t sweat the small stuff 
#6
Lift people up, don’t tear them down
#7
Do right and fear no man
#8
Think BIG & outside the box
#9
Workout, read and journal
#10
Smile and Have Fun 

Why are We Better?

  • Industry Experience 
- Managing team has over 80 years of combine Energy Experience
- Servicing over 6,000 commercial customers
- Managing over 4 billion annual kWh


  • Multiple Supplier Relationships 
- Variety of Products
- Over 40 Supplier Contracts


  • Customer Service
- Customer is always Right, even if they are Wrong
- It’s a marriage not a one night stand

  • Professionalism
- USEC is a member of TEPA since 2009
- EMP (Energy Management Professional by TEPA)
- USEC is the only Broker in the Country to have been Awarded the Distinction of Excellence Award by the BBB and we did it consecutively since 2012.
​- BBB "Pinnacle Award" Winner 2015
- Veteran owned Business
- Featured in: Huffington Post, Bloomberg, CBS, ABC, FOX, NBC etc…
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Do's and Don'ts of the Industry

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Do’s
*Ask for help ALL THE TIME!
*Have fun, people do business with people they like, and it’s easier to like a person who is smiling.

*Follow procedures to the “T” (by the book - portal, contracts, LOAs).

*Be honest and up-front, tell the truth be it at the office or in the field (remember truth will find a way). 

*If you have a task assign to you, make sure you get it done before the due date.

*Have a Plan:
  • Plan out your week 
  • Plan out your day
  • At times you will need to plan out your hours 
  • Schedule important things first 

*Reply to operations emails immediately; with today’s technology there is no *excuses for sitting on an email for longer then a business day.

*Know Your Competition:
  • Find out if customer’s agreement has an auto renewal clause in place before signing a contract, If so make sure auto renewal is cancelled before you have the customer sign a contract with you
  • Make sure in a competitive bid situation it is a true apples-to-apples comparison

*Follow up with customers during term of their agreement; it’s a relationship not a one-night stand:
  • Be customer oriented, remember the birthdays, holidays, weddings etc..
  • Making sure customers are satisfied is essential to your success
  • Remember this “Customer is always right, even when they are wrong”

*Keep in touch with your team members, it gets lonely on your own, team up and work together every now and then.

​*Call on every business, be it on the phone or face to face, make that one extra call, it goes a long way:
  • Stay in your territory until you are confident that you have presented to every business owner and then do it again
  • Make sure to follow-up on all scheduled follow-ups, they will be your bread and butter
  • Give you maximum effort every day, no days off (winners find a way to win, losers find excuses why they failed)
  • Be persistent
  • Network all the time
  • Pre close your customers when you get the Bill or the LOA
  • Know the CED (contract end date) before pricing or signing a customer
  • Always go for the CLOSE! (Have the guts to ask for a quick Yes or a big fat No)
  • Always leave a customer with a copy of the agreement, ALWAYS
  • Never make changes to a contract with-out customer’s approval and initials (common sense stuff)
  • Ask for Referrals all the time
*Constantly educate yourself on the industry and monitor market movements to be informed:
  • Be proactive not reactive 
  • Take action accordingly to the market movement and make fast
*Seek knowledge, you will not be force fed
Don’ts
*The most important “Do Not” is this, “DO NOT EVER LIE” no matter the circumstances, one way or other, truth will come out, this is contractual world and something that seemed small at a time could land you in Jail.

*Here are some ways that can land you in hot water:
  • Never tell the customer that it is ok to break a contract, it’s not, as a matter of fact it’s called “Tortuous Interference” and you guessed it, it is illegal
  • Never tell the customer or hint to the customer that you work for the Utility
  • Never Break a contract, remember we can future date a deal
  • Never submit a contract without customers authorization, it’s called slamming and you guessed it, is illegal
  • Never miss-represent a product, meaning presenting energy only as all-in fixed and forgetting to mention that the rest of deregulated components will show up on their bill as pass-through charges
  • Never forge a document or a signature

*Do not bash your competition be it a broker or a supplier. You never know how the customer feels about them and it’s unprofessional.

*Do not promise savings, not always can we save business money, at times price certainty or price protection is the best way to go

*Don't put off today's follow-ups till tomorrow, at times a day can be the difference between a deal Won and a deal Lost.

*Don't jump around from territory to territory, here are some reasons why not:
  • Name recognition, longer you stay in one territory chances are people will know you as the Energy Expert
  • Third Party, having names of customer who already done business with you
  • Save money on gas, jumping around will cause you to put more miles on your car and waste more gas

*Don't Take anything personal, this is a business treat is as such; make business decisions leave emotions out of it.

*Don’t sweat the small stuff.

*Don't be afraid to call on a business no matter the size, sometimes those are the easiest deals that will pay you enough commissions to buy a car.

​*Don't ever give-up, remember this “Pain of discipline weighs ounces, pain of regret weigh tons”. 


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